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    Engagement: Sessions Over Time

    In this topic, you will learn about engagement sessions over time through the Audience Insights data. These metrics will help obtain data related to the sessions over time, broken down by engagement status.

    Introduction

    Engagement sessions over time metrics allows you to determine the engagement of your audience with the service provided. With this information, you can create communication strategies for different groups of viewers to ensure that they come back for more.

    Sessions over time

    Engagement sessions over time metrics allows you to see the new, engaged, re-engaged, and the average duration in minutes data.

    Overview

    Quickly view a summary of sessions over time data.

    Sessions over time
    Sessions over time

    Review usage trends data:

    • New - Users with a view in the last week but none in the last year
    • Engaged - Users with multiple views in the last month. Views may not have gaps longer than 28 days from previous views
    • Re-engaged - Users with a view in the last week, but no views in the prior four weeks
    • Average duration - Average duration in minutes per session

    Actions

    Here are the actions that are available for this graph.

    • Click Overflow menu to download data as a CSV file or a PNG image.

      Download customer change data
    • Select a date range for your data.

      Date range
    • Select the x-axis granularity to be Day, Week or Month.

      X-axis granularity
    • Check Auto adjust to automatically change the x-axis dimension to day.

    Milestones

    Milestones track progress against your decisions and are persistent throughout each tab of the Scorecard.

    Customer summary scorecard
    Milestones

    Actions

    Here are the actions that are available for the milestones section.

    • Click Expand Icon to add a new milestone.

      Download customer change data
    • Click Overflow menu to delete or edit a milestone.

      Download customer change data
    • Click Overflow menu to select which views to show.

      Download customer change data

    Video views per session

    Here is a quickly overview of the video views per session metrics, this graphic shows the views received from subscribers or trialists per session.

    Video views per session
    Video views per session

    Actions

    • Click Expand Icon to retrieve data by trials or subscribers.
    • Click Expand Icon to download data as PNG image or PDF.

      Download customer change data

    Number of series watched

    Here is a quickly overview of the number of series watched, this graphic shows the number of series watched, broken down by conversion percentage.

    Number of series watched
    Number of series watched

    Actions

    • Click Expand Icon to retrieve data by trials or subscribers.
    • Click Expand Icon to download data as PNG image or PDF.

      Download customer change data

    Page last updated on 12 May 2022