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    Engagement: Hours Viewed By

    In this topic, you will learn about Audience Insights data for engagement hours viewed by category. These metrics help obtain data related to the hours viewed for users.

    Introduction

    Engagement hours allow you to quickly determine the engagement of the audience with the service provided. With this information, it's possible to obtain data related to the hours viewed by plan, channel, device, and viewing location.

    Hours viewed by category

    Hours viewed metrics allow you to see the hours viewed by Plan, Channel, Device, and Viewing Location.

    In the Hours Viewed By section, click the plan button to select a category for your reporting data.

    Select week time span

    When you click the following options, different charts will be displayed.

    • Plan

      Hours viewed by plan
    • Channel

      Hours viewed by channel
    • Device

      Hours viewed by device
    • Viewing location

      Hours viewed by location

    Actions

    Here are the actions that are available for this graph.

    • Click Expand Icon to download data as PNG image or PDF.

      Download customer change data
    • Click Expand Icon to zoom in or out the graphic.

    Average hours viewed by category

    The average hours viewed per week by metrics provide a unified view of the hours viewed per user by plan, device, channel, and location with country or region.

    Customer summary scorecard
    Average hours viewed per week by

    Review usage trends data:

    • Unique viewers - Users with a view in the last copmplete week
    • Overall average hours - Average of hours viewed per week and viewer
    • Average hours viewed per week - Average of hours viewed per week in each category

    Actions

    Here are the actions that are available for this section.

    • Click Expand Icon to show the data by plan, device, channel, and location with country or region.

      Download customer change data
    • Click Overflow menu to display the detailed chart.


    Page last updated on 12 May 2022