Product Updates | Contact Support | System Status
Page Contents

    Content: Popular Content

    In this topic, you will learn about the popular content metrics included in the Audience Insights data. These metrics will help you filter the popular content among your subscribers, allowing you to have a more detailed view of the trending content.

    Introduction

    Popular content metrics allow you to quickly determine how engaged your audience is with your content. With this information, it is possible to visualize all the content attracting the viewers' attention, making it possible to collect the hours viewed and the views of the videos.

    Popular content by metric allows you to see views and hours viewed of the most famous content broken down by title, series, genre, channel, and sport.

    Overview

    Quickly view a summary of popular content by data.

    Popular content by
    Popular content by

    Review popular content data:

    • Legend - Representation of entries on the plotted area of the popular content by graph
    • Hours viewed - Range of hours viewed per subscriber

    Actions

    Here are the actions that are available for this graph.

    • Click Overflow menu to download data as a CSV file or a PNG image.

      Download customer change data
    • Click Overflow menu to automatically change the graph and filter by Title, Series, Genre, Channel and Sport.

      Download customer change data
    • Select a date range for your data.

      Date range
    • Select the x-axis granularity to be Day, Week or Month.

      X-axis granularity
    • Check Auto adjust to automatically change the x-axis dimension to day.
    • Select Auto adjust to automatically change the data by hours viewed or video views.
    • Hover over the legend section to see the specific data for each content listed.

    Milestones

    Milestones track progress against your decisions and are persistent throughout each tab of the Scorecard.

    Customer summary scorecard
    Milestones

    Actions

    Here are the actions that are available for the milestones section.

    • Click Expand Icon to add a new milestone.

      Download customer change data
    • Click Overflow menu to delete or edit a milestone.

      Download customer change data
    • Click Overflow menu to select which views to show.

      Download customer change data

    Key metrics

    The key metrics provide and unified view of your content data.

    Customer summary scorecard
    Key metrics

    Review key metrics data:

    • Percent library viewed - Percentage of videos of your library watched
    • Percent viewers watching new content - Percentage of viewers who may or may not be subscribed who are watching the new content
    • Avg attention index - Average of the number of dissatisfied viewers, who watch at least 1 minute of the video but do not get to at least
    • Percent active bingers - Percentage of users who has watched three or more episodes of the same series in a 24 hour period

    Actions

    • Click Overflow menu to download data as a CSV file.
      Download customer change data

    Summary Engagement

    Summary engagement shows a summary of the content that generates more engagement among users divided into series, movies, and genres.

    Customer summary scorecard
    Summary Engagement

    Page last updated on 11 May 2022